Last Updated: 18 June 2026
At WYST Clothing, customer satisfaction is our priority. If you are not completely satisfied with your purchase, you may request a return, exchange, or refund subject to the terms below.
Return Eligibility
Customers may request a return within 7 days from the date of delivery.
To be eligible for a return:
- The item must be unused and unworn.
- The item must be in its original condition.
- Original tags must be attached.
- Original packaging must be available.
- Proof of purchase or order number must be provided.
We reserve the right to reject return requests that do not meet these conditions.
Non-Returnable Items
The following items are not eligible for return or refund:
- Sale or discounted products.
- Products damaged due to customer misuse.
- Products returned without original tags.
- Products returned without original packaging.
- Any item showing signs of use, washing, or alteration.
Exchange Policy
We offer exchanges for:
- Size changes
- Color changes
Exchange requests must be made within 7 days of delivery and are subject to product availability.
If the requested size or color is unavailable, customers may choose an alternative product of equal value or request a refund where applicable.
Damaged, Defective, or Incorrect Products
If you receive:
- A damaged product
- A defective product
- A wrong product
Please contact us within 48 hours of delivery with clear photos and order details.
Once approved, WYST Clothing will bear the return shipping cost and provide a replacement, exchange, or refund as appropriate.
Return Shipping Charges
For standard returns:
- Customers are responsible for return shipping charges.
For approved damaged, defective, or incorrect product claims:
- WYST Clothing will bear the return shipping cost.
Refund Policy
Once the returned product is received and inspected, we will notify you regarding the approval or rejection of your refund.
Approved refunds will be processed within 5–7 business days.
Refunds will be issued through the original payment method used during purchase.
Depending on your bank or payment provider, the refund may take additional time to reflect in your account.
Order Cancellation
Orders may be cancelled before they are shipped.
Once an order has been shipped, cancellation requests cannot be guaranteed.
Orders cannot be cancelled on the day of successful delivery.
Contact Us
For return, refund, or exchange requests, please contact:
WYST Clothing
Address:
Kutti Bazaar, Huzoorpur Road,
Bahraich, Uttar Pradesh – 271870,
India
Email: info@wystclothing.shop